We Grow Profitable Restoration Businesses!

Darcy serves as Vice President and General Manager of Trusted Restorer. Her background in restoration began at our flagship company, Power Dry. After years of work optimizing every key function within the business, she went on to serve as Brand Support Manager at HighGround, our parent company, working to grow its restoration brands, enhance business development, streamline sales and production processes, and implement new technologies to boost operational performance.

Brody Whitley serves as our Director of Member Growth and Revenue and brings 12+ years of experience scaling revenue, launching new markets, and building and scaling enterprise revenue across different industries. Proven team builder and closer with 20 years in sales through complex sales cycles. Specializing in Revenue ownership, Enterprise Sales and Expansion, Multi-Division Leadership, and transforming fragmented sales models into data-driven, high-performance growth platforms.

Chris directs members through their Trusted Restorer roadmap for growth, providing specialized support to meet your unique needs. He is your source for everything you need to know to establish the Trusted Restorer systems in your business.

Jay brings 17 years of restoration industry experience to his role as Member Success Consultant. As Senior Adjuster Liaison at Power Dry, he was responsible for auditing water loss estimates for between 3,500 and 4,000 jobs and negotiating with insurance companies and TPAs. Jay has learned from some of the smartest and most knowledgeable people in the restoration industry and he is happy to share his insights with our members to help them grow their organizations.

Erin is our Strategic Project Coordinator and assists with delivering an exceptional experience for all our members – from member support to planning training and events, Erin does it all. She brings years of hands-on experience in the restoration industry, working with our members for years as well as with our flagship company Power Dry as an Office Support Specialist.

Daphne serves as our Marketing Manager, connecting restoration companies across the industry to the valuable solutions and tested systems that Trusted Restorer provides. She is passionate about combining creativity with advocacy to amplify important voices and drive real impact.

Michael facilitates our Elite Crew Chief Training. With 12+ years of hands-on experience, Michael knows what it takes to train and empower Crew Chiefs to lead with confidence and efficiency. As Mitigation Operations Manager at Dry Force, a company with 2,300+ 5-Star Google Reviews, Michael has built a reputation for developing top-tier restoration teams.

Jason facilitates our Elite Marketing Rep Training. He has over 17 years of industry experience, primarily on the supply distribution side of the restoration industry. Jason is passionate about coaching and mentoring restoration professionals. He has led teams of over 50 field sellers across 14 retail distribution locations nationwide. He also serves as Vice President of Business Development at HighGround, our parent company, enhancing strategic relationships with service plumbers, HVAC providers, and other key referral partners. His extensive sales leadership experience brings proven industry sales & marketing approaches to our members.

After experiencing a sewer backup in his own home, Chris Hales saw firsthand the impact a restoration professional can have on a family during an unexpected crisis. A Power Dry Project Manager arrived at his home at 9 p.m., helped him understand the insurance process, and quickly got a crew to work. That experience ultimately inspired him to leave a career in healthcare IT software sales and join Power Dry, where he has now spent nearly eight years. After five years as a successful Project Manager, he stepped into management with a goal of helping others build rewarding careers while delivering that same level of care to customers. As a leader at Power Dry, Chris has helped strengthen both team performance and profitability. He developed a structured 90-day training program incorporating a custom training manual, mock flood scenarios, and performance-based testing, helping maintain a team-wide closing rate above 80% while increasing the team's close rate from 79.2% to 85.5%. He has also implemented strategic project-scoping practices that have increased average job value. For him, however, the most rewarding part of restoration remains making a meaningful difference in someone's life when they need help most. Outside of work, Chris enjoys spending time with his wife, Lindsey, their children, Benjamin and Savannah, and their dogs, Chewy and Rae Rae. He is also a self-proclaimed Star Wars nerd with a collection of lightsabers and a love for the movies and shows.

Chris Strovas is a sales leader, coach, and restoration professional with nearly 20 years in the home service industry. He has sold it, managed it, built teams around it, and cleaned up the mess when it didn’t work. From in-home sales to leading operations, sales teams, and field professionals across plumbing, HVAC, and restoration, Chris has learned that great sales aren’t built on slick scripts or pressure. They’re built on trust, clarity, confidence, and a process that works when you’re standing in a customer’s living room. Today, Chris leads sales for PureDry Restoration, where he develops salespeople, builds accountability into the process, and coaches teams to turn more opportunities into sold jobs. His message is straightforward: Stop selling the project. Start serving the person. Chris teaches sales professionals how to earn trust, control the conversation, uncover the real need, and confidently ask for the business without sacrificing integrity or the customer experience.